Comments on: How to use our ringtones on your iPhone.

By: Will Roberts

Will Roberts — Mon, 09 Jan 2012 09:22:47 +0000

Hi Liz, Could you please verify that you are running iOS 5?

By: Liz

Liz — Sun, 08 Jan 2012 15:39:26 +0000

Hi. I’ve managed to download some sms tones on my itunes (and iphone) without any issue….aart from the fact that my sms tones are showing in my ringtones folder of my iphone so i can’t assign these tones to any sms alerts only calls. Help!

By: Will Roberts

Will Roberts — Sun, 13 Nov 2011 15:41:31 +0000

If you ensure “Sync Ringtones” is checked on iTunes and the ringtones section underneath has the items you want synced checked they should transfer over with a standard sync!

By: Shelley

Shelley — Sun, 13 Nov 2011 15:34:53 +0000

Yes i used the computer I always use, I am syncing again now and putting the music back on my phone. Still no sign of the ringtones though? They ate showing on my laptop in ringtones folder but in grey with a sync sign by them? Is it because I’m syncing wirelessly? Should I sync it with the USB instead?

By: Will Roberts

Will Roberts — Sun, 13 Nov 2011 15:24:28 +0000

No, our tones are for use on iPhone or Android only!

By: Will Roberts

Will Roberts — Sun, 13 Nov 2011 15:23:46 +0000

If you made sure that you synced your device using the computer you usually sync from there should be no issues like this.

Do you usually sync your device to the computer you did the above steps with?

You may have removed things off your phone after pressing continue which you may also have to resync!

By: Shelley

Shelley — Sun, 13 Nov 2011 15:15:57 +0000

I have dragged the ringtones into my ringtones folder in I tunes and ticked sync ringtones but a message pops up saying that all music and videos will be erased and replaced with ringtones? I carried on and sure enough I have nordic left on my phone and none of the ringtones either??

By: Mark

Mark — Sat, 05 Nov 2011 20:49:32 +0000

Never mind….

I was able to delete the original five from the library. I then re-synced the phone and only the two new files were left on the phone.

I then reinstalled the orginal five in the library on iTunes and re-synced again.

Everything now works fine.

By: Mark

Mark — Sat, 05 Nov 2011 20:22:46 +0000

I downloaded and installed two additional ringtones, per the instructions, and they work fine.

Any idea how to correct the problem with the initial five?

By: Mark

Mark — Sat, 05 Nov 2011 20:12:16 +0000

I recently purchased ToneVault and downloaded five ringtones to iTunes.

I made a mistake and moved them from my download folder directly to my iPhone 4S via iTunes. This auto-created a Ringtones folder in my phones folder display on iTunes.

Realizing my mistake, I copied the files again, this time to the iTunes library, turned on the sync ringtones feature, and synced them per your instructions.

The sync process appears to run correctly, but I cannot find any of the five available for selection on the phone itself.

Thanks in advance for any help.